Returns & Refunds Policy
Thank you for shopping at Sukh Paints, a part of Sukh Enterprises.
Cancellation Policy:
You have the right to cancel your order within 5 days of the delivery date if you discover any manufacturing defects in the product.
To exercise your right of cancellation, please inform us of your decision by emailing us atsukhpaints@gmail.com.
Refund Policy:
We will initiate a refund within 30 days from the day we receive the returned goods. The refund will be issued using the same payment method you used for the order, and no fees will be charged for the reimbursement.
Conditions for Returns:
To be eligible for a return, please ensure that:
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The goods were purchased within the last 30 days.
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The goods are in their original packaging.
Non-Returnable Items:
Certain items cannot be returned, including:
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Customized paints made to your specifications or personalized for specific surfaces or colors.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods:
You are responsible for the cost and risk of returning the goods to us. Please send the goods to the following address:
Sukh Paints, Kh. No 1519, Ramvihar, Chirori Road, Loni, Ghaziabad, UP-201102
We recommend using an insured and trackable shipping service. We cannot guarantee that we will receive your returned item and cannot issue a refund without proof of delivery.
Deduction for Container Cost:
A minimal deduction may apply from the refund amount for opened containers due to inability to reuse once the seal is broken.
Contact Us:
If you have any questions about our Returns & Refunds Policy, please contact us at sukhpaints@gmail.com.